ZAHIR BABAR. Developing an AI-Powered Automation Framework to Streamline IT Support Tasks in Public Sector Organizations, Boosting Service Delivery and Digital Accessibility. Review of Applied Science and Technology , [S. l.], v. 5, n. 01, p. 38–79, 2026. DOI: 10.63125/4z79kz59. Disponível em: https://rast-journal.org/index.php/RAST/article/view/94. Acesso em: 5 feb. 2026.