Md Masud Kowsar, and Md Arifur Rahman. “ENTERPRISE RESOURCE PLANNING AND CUSTOMER RELATIONSHIP MANAGEMENT INTEGRATION: A SYSTEMATIC REVIEW OF ADOPTION MODELS AND ORGANIZATIONAL IMPACT”. Review of Applied Science and Technology 1, no. 02 (July 5, 2022): 26–52. Accessed August 19, 2025. https://rast-journal.org/index.php/RAST/article/view/19.