SHERATUN NOOR JYOTI. ITSM BASED CHANGE MANAGEMENT AUTOMATION IN CLOUD ENVIRONMENTS: A CROSS SECTOR EMPIRICAL STUDY. Review of Applied Science and Technology , [S. l.], v. 4, n. 02, p. 440–472, 2025. DOI: 10.63125/xvjst226. Disponível em: https://rast-journal.org/index.php/RAST/article/view/29. Acesso em: 17 aug. 2025.